Add Notes to your GoCanvas Billing Invoices

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The article provides information about how to edit the Invoice Notes section on the Billing page, which will then appear on future invoices.

Adding notes to your GoCanvas Billing Invoice helps improve clarity and communication.


Add an Invoice Note

Invoice Notes may be helpful for:

  • Ensuring proper processing of your payments;
  • Including necessary information for tax purposes;
  • Adding directions to send the invoice to a different department within your company;
  • Indicating that another person besides your Billing Contact needs to provide approval.

Please Note

Any updates made to the Invoice Notes section will not appear until the next invoice has been generated. If you need different notes on your next invoice, be sure to manually change the Invoice Notes section before you purchase additional seats or before your next billing cycle occurs.

Navigate to the Billing page, following the instructions based on your Account View.

Core View
Without Departments With Departments

Expand the Account drop down in the left navigation and select Billing.

Left Navigation_Account Drop Down_Billing.png
Project View
Without Departments With Departments

Click your username at the bottom of the left navigation to expand the menu and select Billing.

Project View_Left Navigation_Username Menu_Billing.png
  1. Scroll to the Invoice Notes section. 
  2. Click Edit to add recurring invoice notes.

    InvoiceNotes.png
  3. On the Invoice Notes screen, type the preferred information into the text box and then Save
  4. Be sure to limit the number of characters, so as not to overflow the space on the invoice.
InvoiceNotesText.png

The notes will appear at the end of the right column on your invoice.

InvoiceNoteExample.png

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