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Account

Understand the options and information stored in the Account section, including billing, users, roles, and departments.

  • Can I add users to my GoCanvas account in bulk?
  • Can I transfer an existing license to a new user?
  • Download or Email your GoCanvas Invoice as a PDF
  • Frequently asked Billing Questions
  • How do I cancel my GoCanvas account?
  • How do I set up a custom sender email address?
  • How to add a user to a team license
  • How to add advanced security requirements for passwords
  • How to Add Notes to your GoCanvas Billing Invoices
  • How to Add Users and Seats
  • How to change the Time Zone on your account or for a specific User
  • How to Change your GoCanvas Password
  • How to Check your GoCanvas Billing Payment Status
  • How to configure SSO with ADFS On-Prem or Azure Director Services
  • How to configure SSO with Okta SAML
  • How to Disable a User
  • How to Edit User Roles
  • How to Enable and Configure SSO (Single Sign On)
  • How to log in with SSO
  • How to manage Roles and Groups when Departments is enabled
  • How to re-enable a user
  • How to Remove Users and Seats
  • How to set the Account Date Format
  • How to Update your Billing Information
  • How to Update your Company Name
  • How to Use Departments
  • How to use GoCanvas online reports
  • How to use User Groups
  • Payment Proration
  • Some Changes to Our Billing System
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