Troubleshooting ACH Payments
How to Add Users and Seats
How to Remove Users and Seats
Frequently asked Billing Questions
How to Check your GoCanvas Billing Payment Status
How to Update your Billing Information
How to Add Notes to your GoCanvas Billing Invoices
Understanding your GoCanvas Statement or Invoice
How to Update your Company Name
How to use GoCanvas online reports
What is the Active User Report?
What is the Inactive User Report?
What is the Mobile Client Version Report?
Some Changes to Our Billing System
Why has sales tax been added to my invoice?
What is the Reference Data Report?
What is the Users, Groups, and Apps Report?
How to add a user to a team license
Can I transfer an existing license to a new user?
How to Change your GoCanvas Password
What should I do if I get the message "our records show that this email is already in use"?
How to enable and configure SSO
How to configure SSO with ADFS On-Prem or Azure Director Services
How to configure SSO with Okta SAML