Why has sales tax been added to my invoice?

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GoCanvas is required by law to collect sales tax in certain states based upon local and state regulations. 

States with Sales Tax

Depending on where your company is located (as reported during the checkout process), you may see sales tax added to your billing statement or invoice. The following states require sales tax be collected:

  • Alabama
  • Arizona
  • Florida
  • Illinois
  • Kentucky
  • Massachusetts
  • Michigan
  • New York
  • Ohio
  • Pennsylvania
  • Texas
  • Washington
  • West Virginia


We reserve the right to update this list as dictated by changes to laws and regulations.

My Organization has Tax Exempt Status

If you qualify for tax exemption, we will be happy to refund you for taxes paid. Please contact our Billing Team at billing@gocanvas.com to request a refund.

In Order to Start the Refund Process

We will ask for a copy of your tax exempt certificate as part of the refund process.

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