Empty seats can only be removed by a GoCanvas representative.
Remove a Seat
Please note that if your account only has three seats, you will not be able to request any seats to be removed as every GoCanvas account must have a minimum of three seats.
If you have more than three seats and you would like to reduce your seat count, please email billing@gocanvas.com to work with a GoCanvas Billing expert.
Please note that users cannot be deleted; they will be disabled and moved to inactive users who can be reactivated. If you need to reactivate a user after a seat is removed, another user will need to be disabled to open a seat.
Finally, if you need to take a further step of deleting a user's data per GDPR regulations, please submit a ticket to our Support team.
Did we answer your question?
We'd really appreciate your feedback! Please leave your suggestions for improvement in the comments or let us know what you're looking for so we can assist you better. We want to help, but we need to understand your needs!
Comments
0 commentsPlease sign in to leave a comment.