When emailing your GoCanvas generated PDF you can select a “From” email address from any user email in your account instead of having them come from donotreply@gocanvas.com.

Custom Sender Email Address

This can be done on both the account level so that all emailed submissions across all forms will come from the selected address or on the form level where you can set separate addresses for each form.

Account Level

Navigate to the Account Settings page following the instructions based on your Account View.

Core View

Without Departments With Departments

Expand the Account drop down in the left navigation and select Account Settings.

At the top of the left navigation, expand the menu under the username indicating the current Department and switch to the All Department. Then expand the Account drop down in the left navigation and select Account Settings.

 

Project View

Without Departments With Departments

Click your username at the bottom of the left navigation to expand the menu and select Account.

At the top of the left navigation, expand the menu under the username indicating the current Department and switch to the All Department. Then expand the Account drop down in the left navigation and select Account Settings.

1. Under General Settings, find Custom Sender Email Address and click Settings.

   

2. Under Email submission from, the admin can select from the drop down any email associated with the account. The sender email can also vary based on the User sending the submission, as is shown below.

   

3. Click Save to implement the change. 

Now all emailed submissions from any form in your account will come “from” the selected address.

Form Level

1. Open the Form Settings for the form that needs a custom sender email, either by selecting the hyperlink of the name or the gear associated with the form.

2. Under Settings, find PDF Options and click Settings.

   

3. To the right of Custom Sender Email Address, click the Edit icon.

   

4. Just like on the account level you will see a drop down containing all email addresses associated with your account. Select either an email or to have it vary based on the user submission. 

    

*Click image to enlarge.

Now the next emailed submission from that form will come “from” the selected address.