How to Disable a User

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GoCanvas Admins have the ability to remove users and keep the seat open for another user to fill.

Open a Seat

  1. From the left navigation, expand the Account drop down and select Users.
  2. Find the user that you would like to disable and select the icon that looks like a person with an 'x' under the Action column. Account_Users_Deactivate User Icon.png
  3. A pop-up will confirm that you wish to disable the user.
  4. The seat will be listed as Open and a hyperlink to Fill Seat will be in the center of the row.

Note

The number of seats on your account is based on your contracted amount and admins do not have the ability to remove a seat themselves. Every GoCanvas account must have a minimum of three seats.

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