Admins and Designers can enable Account Notifications to keep work visible and reduce delays, and users can enable or disable Notifications on their own devices. 

Notification settings

By default, these Notifications are enabled at an Account level:

• When Reference Data is updated
• A form is assigned to user(s)
• A Dispatch, Workflow, or Assignment is assigned or unassigned from a user(s)

However, some Notifications can be selected on a case-by-case basis, granted the Account Settings allow Notifications:

• A new Form Version is published to user(s)
• An Immediate Dispatch is assigned to a user
• A form is assigned to user(s)

Account Notification settings

Three of these Notification types can be disabled at an Account level.

Navigate to the Account Settings page following the instructions based on your Account View.

Core View

Without Departments With Departments

In the left navigation, expand the Account dropdown and select Account Settings.

1. At the top of the left navigation, expand the dropdown under the username indicating the current Department and switch to the All Department.

   

2. In the left navigation, expand the Account dropdown and select Account Settings.

Project View

Without Departments With Departments

At the bottom of the left navigation, click your username to expand the menu and select Account.

1. At the top of the left navigation, expand the dropdown under the GoCanvas logo indicating the current Department and switch to the All Department.

   

2. In the left navigation, expand the Account dropdown and select Account Settings.

1. Under General Settings, locate Notifications and click Settings.

   

   *Click the image to expand.

2. Deselect the checkboxes by the Notifications you wish to disable.
3. Click Save.

Mobile Notifications

Android devices Apple iOS devices

Notifications can be enabled, disabled, or modified in the Settings app. Please note that Android instructions may differ slightly depending on the manufacturer of your device. These instructions follow the steps taken on a Google Pixel running Android 13.

1. Open your Settings app.
2. Enter "GoCanvas" in the search bar.
3. Tap GoCanvas in the search results to open its specific settings.
4. Tap Notifications.
5. Notifications are on by default, so toggle All GoCanvas notifications off or toggle specific Notifications of.

Notifications can be enabled, disabled, or modified in the Settings app. Please note that although iOS devices are all manufactured by Apple, your device may be running an older version. These instructions follow the steps taken on a device running iOS 18.

1. Open your Settings app.
2. Enter "GoCanvas" in the search bar.
3. Tap GoCanvas in the search results to open its specific settings
4. Tap Notifications.
5. Adjust how you wish to receive Notification alerts.