There are two ways to access Settings in the GoCanvas app:

Login screen

If you haven't logged into the app yet:

1. At the bottom of the screen, tap More options.
2. Tap App Settings.
3. Tap Settings.

Settings available

The following settings are available without logging in first:

• Show Form Folders: If Folders are disabled, forms will show in a single list.
• Save Images to Gallery: Photos taken in Photo fields will be copied to your gallery.
• Save to Cloud: Save and Close will save to the cloud, allowing you to resume your work on another device. This function also allows submissions to persist through clearing data in GoCanvas and uninstalling GoCanvas from a device.
• Restart Form After Completion: Immediately start a new submission after you submit.
• Auto Sync: If you are unable to connect to data or wi-fi, GoCanvas will attempt to sync when you regain coverage.
• Remember Password: Log in faster with your password auto-filled.
• Local Encryption: Disabling may improve performance for A9+ tablets. Requires clearing data to change and only available before logging in.
• Appearance: You can determine if you app is in Light mode, Dark mode, or if it follows the System Settings you determined for your entire device.
• Language: You can determine what language your app in in, whether it follows the System Settings you determine for your entire device or another supported language.
• Date and Time Format: You can choose between Just now and a date and time stamp (for example, 10/1/26 12:46 PM).
• Log Level: If you encounter a serious bug or problem with the GoCanvas application, you may be asked to submit an Error, Information, Trace, or Verbose log. The Support team will tell you what type of log they need.

After logging in

If you have logged into the app:

1. In the bottom-right corner, tap Profile.
2. Tap Settings.

Additional settings available

Nearly everything listed above is also available but the following settings are only available after logging in:

• Show Only Latest Submissions: Only the latest version of a submission will be shown in the app.
• Set Phone Number (XXXX): Set the phone number on your account for MFA and resetting your password.

There are two ways to access Settings in the GoCanvas app:

Login screen

If you haven't logged into the app yet:

1. At the bottom of the screen, tap More options.
2. Tap App Settings.
3. Tap Settings.

Settings available

The following settings are available without logging in first:

• Show Form Folders: If Folders are disabled, forms will show in a single list.
• Save Images to Photos: Photos taken in Photo fields will save to your device.
• Save to Cloud: Save and Close will save to the cloud, allowing you to resume your work on another device. This function also allows submissions to persist through clearing data in GoCanvas and uninstalling GoCanvas from a device.
• Restart Form After Completion: Immediately start a new submission after you submit.
• Auto Sync: If you are unable to connect to data or wi-fi, GoCanvas will attempt to sync when you regain coverage.
• Barcode Flash: Always use your camera's flash when scanning a barcode.
• Face ID: Log in faster with your device's built-in identity sensor.
• Appearance: You can determine if you app is in Light mode, Dark mode, or if it follows the System Settings you determined for your entire device.
• Language: You can determine what language your app in in, whether it follows the System Settings you determine for your entire device or another supported language. This will launch in the iOS app settings.
• Date and Time Format: You can choose between Just now and a date and time stamp (for example, 10/1/2026 13:23 or 10/1/26 12:46 PM).
• Privacy Settings: Each setting is marked with an icon to indicate whether permission has been granted: a green checkmark for yes, a red X for no, and a blue question mark for undetermined. Tapping a setting with an X or a question mark will open iOS app settings. You can also revoke permission from the iOS app settings. The settings include:
  • Location Services
  • Contacts
  • Photos
  • Microphone
  • Camera
  • Location Services - Accuracy
• Log Level: If you encounter a serious bug or problem with the GoCanvas application, you may be asked to submit an Error, Information, Trace, or Verbose log. The Support team will tell you what type of log they need.

After logging in

If you have logged into the app:

1. In the bottom-right corner, tap Profile.
2. Tap Settings.

Additional settings available

Everything listed above is also available but the following settings are only available after logging in:

• Show Only Latest Submissions: Only the latest version of a submission will be shown in the app.
• Set Phone Number (XXXX): Set the phone number on your account for MFA and resetting your password.

Settings

You can access settings either before or after logging in to the app. At the top of the window, click Settings.

Settings available

All but one setting, notated below, is available before and after logging in to the app:

• Hide Form Folder: If you have Folders configured, you can prevent them from showing up in the app. The forms that are in those Folders will show up in a single list.
• Restart Form After Completion: Immediately start a new submission after you submit.
• Remember Password: Log in faster with your password auto-filled.
• Enable Proxy Settings: Unique to Windows, turning this on will reveal Username, Password, URL, and Port fields.
  • Only turn this on this if you're using a device that connects to the internet through a proxy server. 
  • Contact your company's IT department if you have questions or issues with this setting.
• When Format: You can choose between Just now and a date and time stamp (for example, 10/1/2026 13:23 or 10/1/26 12:46 PM).
• Log Level: If you encounter a serious bug or problem with the GoCanvas application, you may be asked to submit an Error, Information, Trace, or Verbose log. The Support team will tell you what type of log they need.
• Clear Data: To prevent data loss, GoCanvas will hinder logging in with another username by making the username field read only. Click to allow logging in with another username. Only available before logging in.