GoCanvas Supported Languages

GoCanvas is supported as an English-only application. As a result, any diacritic marks outside of the English language are not authorized. Using special characters in Forms or Reference Data could potentially cause issues with functionality.

Potential Issues:

• Data inconsistencies 
• Failing Integrations 
• Reference Data errors
• Sync failures
• Form issues

Other Languages

It is still possible to use another language, as long as you use simple alpha-numeric characters (English letters, numbers and punctuation). While we understand that not being able to use diacritic marks would be an inconvenience, using the recommended characters can achieve a similar result.

Reference Data

Reference data is unable to support any diacritic marks or special characters. a CSV file is an unformatted file which means that symbols and marks can cause issues with the data or within GoCanvas. Reference data can only be alpha-numeric characters.

PDF and Form Builders

The Designer PDF is the only place that can support a language other than English. While the fields need to come from the form and those are only alpha-numeric, you can use Static Text elements to place text in another language within the PDF. Special symbols and diacritic marks can be used within the Static Text elements. However, they can't be used within Static Text fields within the Form Builder.

Key Take-aways

• GoCanvas only supports English as its native language.
• Diacritic marks and symbols are not officially supported.
• Fields in the Form Builder can only use alpha-numeric characters.
• Static Text Elements in the PDF Builder can support special characters and diacritic marks.