What is the Inactive User Report?

The Inactive User Report will give you a list of users who have not made a submission over a period up to 30 days.

This report is useful not only for tracking your GoCanvas usage but also determining users that may need more training to use GoCanvas more effectively or employees that no longer need a seat so it can be reassigned.

This report is located on the Reports page, nested under the Account dropdown in the left navigation. Select Inactive User Report from the list of reports. Then, select a date range for the report that is a 30 day period or less.

The View option will give you a web view of your data including the ID, Last Name, First Name, Email, and Last Synced At date for your users.

The Export option will download a .csv file with your data that can open in Excel or similar software.