The Inactive User Report will give you a list of users who have not made a submission over a period up to 30 days.

Inactive User Report

The Inactive User Report is a quick way to see which users are not utilizing GoCanvas by:

• Tracking your user's GoCanvas usage,
• Determining users that may need more training to use GoCanvas more effectively,
• Identifying employees that no longer need a seat so it can be reassigned.

This Report can only be run by admins.

Navigate to the Reports page, following the instructions based on your Account View.

Core View

Without Departments With Departments

Expand the Account drop down in the left navigation and select Reports.

At the top of the left navigation, expand the menu under the username indicating the current Department and switch to the All Department. Then expand the Account drop down in the left navigation and select Reports to run reports across the entire account.

Please note that the Department menu above Profile in the left navigation also has navigation to a Reports page that will run reports for the current Department.

Project View

Without Departments With Departments

Click your username at the bottom of the left navigation to expand the menu and select Reports.

At the top of the left navigation, expand the menu under the username indicating the current Department and switch to the All Department. Then expand the Account drop down in the left navigation and select Reports to run reports across the entire account.

Please note that clicking your username in the left navigation also has navigation to a Reports page that will run reports for the current Department.

In order to run this Report, select a date range that is a 30 day period or less and click View to see the report on the page or Export to download a .csv file of the Report.

• The View option will run the Report directly on the same page, formatted as a table, including the user data:
  • Billing Account ID,
  • Last Name,
  • First Name,
  • Email,
  • Last Synced At date.
• The Export option will download a .csv file with your data that can open in Excel or similar software.