What is the Inactive User Report?

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The Inactive User Report will give you a list of users who have not made a submission over a period up to 30 days.

Inactive User Report

This report is helpful for:

  • Tracking your GoCanvas usage,
  • Determining users that may need more training to use GoCanvas more effectively,
  • Identifying employees that no longer need a seat so it can be reassigned.

To run this report:

  1. Navigate to the Reports page, nested under the Account dropdown in the left navigation.
  2. Select Inactive User Report from the list of reports.
  3. Then, select a date range for the report that is a 30 day period or less.Inactive_User_Report.png
  • The View option will give you a web view of your data including the ID, Last Name, First Name, Email, and Last Synced At date for your users.
  • The Export option will download a .csv file with your data that can open in Excel or similar software.

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