What is the Inactive User Report?

The Inactive User Report will give you a list of users who have not made a submission over a period up to 30 days.

Inactive User Report

This report is helpful for:

• Tracking your GoCanvas usage,
• Determining users that may need more training to use GoCanvas more effectively,
• Identifying employees that no longer need a seat so it can be reassigned.

To run this report:

1. Navigate to the Reports page, nested under the Account dropdown in the left navigation.
2. Select Inactive User Report from the list of reports.
3. Then, select a date range for the report that is a 30 day period or less.

• The View option will give you a web view of your data including the ID, Last Name, First Name, Email, and Last Synced At date for your users.
• The Export option will download a .csv file with your data that can open in Excel or similar software.