Scheduled Dispatches

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This article provides step-by-step instructions for creating and receiving a Scheduled Dispatch.

Teams work more efficiently by letting users assign and organize jobs in advance, ensuring employees receive up-to-date notifications, and always know what tasks to complete and when.


Scheduled Dispatches

Creating a Scheduled Dispatches

Dispatches that are scheduled will appear in the Dispatch Calendar in the Upcoming Tab in Work Hub. Creating both immediate and scheduled dispatches are done in the same place with small adjustments.

  1. Create your dispatch as usual
  2. In the When would you like this done? field, click on Schedule for later.

    Scheduled_Dispatch.png
  3. Set a start and end date and time.
  4. If you'd like, you can have the user receive a calendar invite via email.
  5. Fill out the rest of the dispatch as you usually would and don't forget to save.

Receiving a Scheduled Dispatch on Mobile

The user will receive a notification for the dispatches after they sync their device on the day of the scheduled dispatch. 

iOS_Dispatch Notification.jpg

After that, they can see the specific times they are scheduled for on the Tasks tab . If a user is ready to start a dispatch assigned for that day, select the dispatch and the first screen of the form will launch to complete as usual.

iOS_Tasks List No Upcoming.jpg

If you need your users to see their Upcoming tasks before the day of the scheduled dispatch, a feature called Future Dispatches allows for dispatches to be viewed up to seven days before the day of the scheduled dispatch. 

iOS_Upcoming Tasks.jpg

Selecting an upcoming dispatch will allow the user to see a static view of the form and any fields filled out by the dispatcher, but will not become a submission that the user can fill out until the scheduled day.

iOS_Future Dispatch.jpg

Note

Future dispatches is currently available on a by-request basis. Submit a ticket if you are interested in enabling this feature.

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