Lauren Sunday
Articles
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Advanced Security Requirements for Passwords
Security and privacy are some of our core concerns at GoCanvas. That's why we equipped our product with features and capabilities to ensure that your data is secure.Password PolicyOur basic setting...
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Setup a Custom Sender Email Address
This article provides instructions for how to configure your Custom Sender Email Address in the Account Settings or Form Settings.When emailing your GoCanvas generated PDF you can select a “From” e...
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Can I extend how long a device is logged in before the application automatically logs out?
This article gives instructions for how to increase the set period of time before a user needs to re-enter their login credentials to the GoCanvas application.A user in the field is required to val...
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Change your GoCanvas Password
Your GoCanvas password is used for any and all devices you use to access GoCanvas so keeping it up to date and protected is very important. GoCanvas Tip We recommend that after you have changed yo...
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Update your Company Name
This article provides the steps to update your Company Name from the Billing page.GoCanvas allows you to have consistent branding and professional communication on submission emails by adding your ...
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Can GoCanvas be integrated with backend systems?
This article provides information on the three methods (CSV files, GoCanvas Integrations and API v3) for integrating with GoCanvas. Depending on your existing systems and integration needs, GoCanva...
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Adding a Multi-Photo Field in the Legacy Builder
Using the New Builder? Adding a Multi-Photo Field in the Builder GoCanvas supports multi-photo capture on all compatible devices, including the Windows Desktop client. Multi-Photo FieldsYou can ad...
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How to Add Users and Seats
This article explains how to purchase a new Seat or add a new user to an existing seat from the Users page.Either adding a new seat or filling an existing seat are processes that can be completed f...
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How to Disable a User
GoCanvas Admins have the ability to remove users and keep the seat open for another user to fill. Important Note Empty seats can't be removed by Admins and every GoCanvas account must have a minimu...
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Uploading Reference Data when using the Legacy Builder
Using the New Builder? Uploading Reference Data when using the Builder Now that we have properly formatted our reference data file, we need to upload it to the account. Upload from within the Lega...