David Wilde
Articles
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GoCanvas Mobile App: Dark Mode
Overview Dark Mode is available in the GoCanvas mobile app so you can reduce eye strain and better match your device’s display preferences. You can choose to follow your device’s system settings or...
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Duplicate Submissions or Tasks
IssueSubmissions or Tasks rarely duplicate, but when they do, it is usually due to the device losing internet connection during key stages of completing a submission. There are a few things that ca...
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GoCanvas Supported Languages
GoCanvas is supported as an English-only application. As a result, any diacritic marks outside of the English language are not authorized. Using special characters in Forms or Reference Data could ...
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Exporting PDFs from GoCanvas
Exporting PDFs from GoCanvas Using Cloud Storage IntegrationsGoCanvas does not have a native feature for bulk exporting PDFs. However, you can automate the export of all future submissions and rese...
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Error Processing Response 999
Issue:Users may encounter an Error 999 when attempting to log in. This error is commonly caused by complications with an assigned Workflow, Dispatch, or other task on the user’s device.Solution:The...
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GoCanvas Website Troubleshooting
If GoCanvas does not display or update on the website as expected. It may be an issue with your browser or the data in the browser. This article will detail how to work through these issues. Please...
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Common APITroubleshooting Steps
As GoCanvas empowers businesses to digitize workflows and connect with various systems, robust API and integration performance is vital. Occasionally, users may face challenges with connecting GoCa...