Troubleshooting

Get help with issues you might encounter while using GoCanvas.

  • Why aren't users seeing certain Apps on their mobile devices?
  • Why can’t I change the username on my device?
  • What to do if GoCanvas crashes on your Windows device
  • Troubleshooting a "save unsuccessful" error message
  • How to submit error logs on mobile devices
  • What should I do if I cannot find my activation email?