Increasing Reference Image Limits

GoCanvas empowers you to optimize data collection using reference images, but there may be times when your business needs to increase its image storage limits. This article guides you through the process for requesting a reference image limit increase, ensuring your workflows remain efficient and your team benefits from enhanced operational visibility.

Understanding Reference Image Limits in GoCanvas

Reference images enrich your forms, allowing field teams to capture, review, and validate data visually. These are images that you upload into GoCanvas for use in your forms; very similar to reference data. 

Each GoCanvas account starts with a set image storage allocation. Exceeding this limit can impact form functionality, so understanding and managing your quota is essential to ensure that users don't experience performance issues when using GoCanvas.

How to Request an Increase

1. Gather your account information: company name, admin email, and current reference image usage.
2. Determine your desired new image limit and reasons for the increase.
3. Submit a support ticket via the GoCanvas Help Center, including all collected details.

Additional Details for Large Requests

• Be prepared to provide the number of forms requiring the increased limit.
• Explain how these images will be used within your workflows.
• The support team may review your request to ensure system performance and compliance with GoCanvas best practices.

What to Expect Next

Once your request is submitted, the GoCanvas support team will review your information. For large increases, follow-ups may be required before approving your new image limit. Expect timely updates and confirmation from the support team regarding any changes to your account.

It is possible that if your request is too large, that it could be denied in some capacity. Intended use is also a large factor. If any issues are found with the request, it will be communicated with you.

Conclusion

Requesting to increase your GoCanvas reference image limit is quick and straightforward. Providing thorough details ensures a smooth process while maintaining optimal system performance. Empower your field team with more storage and keep your business workflows operating at peak efficiency.