Because the GoCanvas PDF Designer is designed for ease of use rather than precision, images sometimes get separated from their headers but there are tips
PDF Designer
There is not a specific setting to force images to stay on one page, however, with a trial and error approach, you should be able to consolidate images with the PDF design.
Before you work on your PDF design, you’ll want to do a test submission where you have taken a photo for every photo field in the submission.
Navigate to the PDF Designer
The PDF Designer is accessible from several locations in the portal.
- Navigate to the Forms page and select the Edit PDF icon.
- Or if you are already in the Builder, toggle to the PDF Designer using the button at the top of the screen.
- If you have other form settings to configure, you can access the PDF Designer from the Form Settings page as well. Scroll to the setting PDF Options, select the Settings button in the box, and select Launch PDF Designer in the right corner of the page.
Resizing an Image
The first trick to fitting images onto the PDF is to resize the image using columns. Depending on how the user took the photo (landscape or portrait mode) and the camera that was used, you may get different sized images either wide or long.
You can resize images to conform to certain size restrictions, however, unless you have all users using the same type of device with the same settings and software versions, and have them always take images in a certain orientation, you can't always guarantee the same image size on the PDF.
To learn more, visit the Help Center article, "Resize Images and Signatures in the PDF Designer."
You may need to do some trial and error to get things to fit correctly. You can use the preview button in the upper right corner to see how it’s looking while you’re working on it.
Adjusting Column Padding
To set up the column padding so that there’s less white space space between the section, set the padding to 0 on the top and the bottom.
To learn more, visit the Help Center article, "How to Change the PDF Format with Settings in the PDF Designer."
It should look something like this:
If you have tried all of the above and are still having trouble with images, or are looking for something more custom, you may be interested in a Custom PDF designed by our team of experts.
To learn more about GoCanvas Client Engagement Services, please contact your GoCanvas Account Representative, submit a request to Sales, or submit a ticket to Support.
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