Adding Customers and their job Sites to your GoCanvas account is the first step to start reaping the organizational benefits of the GoCanvas platform.
Customers and Sites
- Navigate to the Customers page from the left navigation.
- Select New Customer in the upper right corner of the page. Or at the center of the page if you have no Projects yet.
- Select Individual or Business for the Customer Type.
- For Individuals, the New Customer modal will have fields for your customer’s First Name and Last Name. For Businesses, the modal will have a field for the Business Name.
- Next to Primary Site, fill in the Site Name, Address, City, State, and Zip Code.
- Site Code keeps all of your Sites unique. This ensures the information you track belongs to the correct Site and any information auto-filled on mobile is accurate. A unique code will automatically generate if you do not create one.
Note
The only elements required to create a customer is the first/last name or business name and the primary site name. The following steps are optional organizational elements.
- A Customer Code keeps all of your customers unique. This ensures the information you track belongs to the correct Customer and any information auto-filled on mobile is accurate. A unique code will automatically generate if you do not create one.
- Under Customer code:
- On the Individual modal are fields for Role, Email, Phone, and Preference.
- On the business modal are fields for Contact First Name and Contact Last Name in addition to Role, Email, Phone, and Preference).
- Under Additional Sites, select Add Another Site to add secondary, tertiary, etc. sites.
- Select Create Customer in the lower right corner of the modal.
Edit a Customer
- Under Actions, the last column on the far right side of the page, select the Edit Customer icon.
- The Edit Customer modal will pop up on the screen, allowing you to edit any of the fields previously filled or left blank.
- Select Save Customer to close the modal.
Please submit a ticket to Support if you have an issue, or provide valuable feedback to our Product team at beta@gocanvas.com.
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