Lauren Sunday
Articles
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Frequently Asked Billing Questions
Commonly asked billing questions and answers. If your question is not included, please reach out to our team using the billing email below.Billing FAQ How does GoCanvas collect payment? Credit Ca...
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The Seven User Roles
GoCanvas has several user roles to give admins control over what each user can and cannot access. There are seven different user roles and each type has its own set of privileges. User Roles Comp...
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Using GoCanvas Reports
This article compiles descriptions of each out-of-the-box Report that can be run from within the GoCanvas portal, what user role that can run each Report, and links to articles dedicated to each Re...
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How do I cancel my GoCanvas account?
If you need to cancel your GoCanvas account, there are different steps you will need to take depending on your account type and number of users. Cancellation MethodsFree TrialLet your free trial o...
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Advanced Security Requirements for Passwords
Security and privacy are some of our core concerns at GoCanvas. That's why we equipped our product with features and capabilities to ensure that your data is secure.Password PolicyOur basic setting...
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Setup a Custom Sender Email Address
This article provides instructions for how to configure your Custom Sender Email Address in the Account Settings or Form Settings.When emailing your GoCanvas generated PDF you can select a “From” e...
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Can I extend how long a device is logged in before the application automatically logs out?
This article gives instructions for how to increase the set period of time before a user needs to re-enter their login credentials to the GoCanvas application.A user in the field is required to val...
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Change your GoCanvas Password
Your GoCanvas password is used for any and all devices you use to access GoCanvas so keeping it up to date and protected is very important. GoCanvas Tip We recommend that after you have changed yo...
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Update your Company Name
This article provides the steps to update your Company Name from the Billing page.GoCanvas allows you to have consistent branding and professional communication on submission emails by adding your ...
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Can GoCanvas be integrated with backend systems?
This article provides information on the three methods (CSV files, GoCanvas Integrations and API v3) for integrating with GoCanvas. Depending on your existing systems and integration needs, GoCanva...