Customize the Text in a Submission Email Body

There are three options to include custom content in the body of an email when a submission is sent.

Account Level Submission Email Content

This setting will add text to the email body for submissions on every form.

1. Navigate to Account Settings under the Account drop down in the left navigation.
2. Scroll to Submission Email Content and select Settings.
3. Type in the custom text you would like to include in the email body and Save.

Field Input Email Content

This is a setting within certain field types that will add field input to the email body for submissions from the specific form.

Builder Legacy Builder

Found under the More toggle on the Field Settings modal in the Builder.

Found under the More drop down in the Field Settings panel.

To learn more, visit the Help Center article, "Including Fields Values in a Submission Email Body in the Builder" or "Including Field Values in a Submission Email Body in the Legacy Builder." 

Form Level Custom Email Content

This feature allows you to include custom text that is sent out with submissions for the specific form. Our team of experts would be happy to help you with this feature.

Combining Field, Form, and Account Level Customer Email Content

Account Level and Field Input options can work together, but Form Level Custom Email option will replace the email body content with the custom text from the Email Options page.

Account Level and Field Input Form Level

In the above screenshots, the first email has only Account Level and Field Input options enabled, while the second email has all three options enabled, meaning the Form Level Custom Email Content has replaced the text from the Account Level and Field Input settings.