Kevin
Activity overview
Latest activity by Kevin-
Kevin created an article, Integration Troubleshooting FAQ
This is the Integrations Troubleshooting FAQ, here you will find basic information about Integrations and how to troubleshoot and understand some of the errors you are finding in your Forms. This i...
-
Kevin commented, Official commentHello! The reason your mirror field may not be working properly is likely because it is occurring before your original field- in order for it to reflect a value, it has to happen after the value ha...
-
Kevin commented, Official commentIf you'd like to make a copy of your app, you can do so by clicking the name of the app in the apps list, and then clicking "copy app" in the Actions section. Once you've done so, you can make cha...
-
Kevin commented, Official commentIf you get a "Save unsuccessful" message, it may be that your web browser needs to reset its connection to our server, you can do so by opening a new tab in the same window, going to www.gocanvas....
-
Kevin commented, Official commentThe reason you're seeing that is because 10 minutes is 0.166~ of an hour, and the time is always in hours; if you leave it blank it defaults to 2 hours
-
Kevin commented, Official commentIf you're not seeing content in your loops appear in your PDFs, take a look in the Designer PDF for those loops and check to ensure that there is a value present that populates the data. If you do...
-
Kevin commented, Official commentGreat question. You can integrate the Submission number into the file name from within the "Submission Numbering" settings screen under the "Options" menu for any given app. Please be advised that ...
-
Kevin commented, Official commentWe suggest using short text fields with a default value (which would be the necessary code) and setting them as read only- the issue with static text is that they will appear in the submission ID ...
-
Kevin commented, Official commentUnfortunately we do not currently integrate with google team drive- however we have a feature request out for that functionality: https://help.gocanvas.com/hc/en-us/community/posts/360002034093-In...
-
Kevin commented, Official commentHey Matt, When a user starts a submission or you create a dispatch, that submission effectively "lives" in the version it was created. If you've made changes to the app and created a new version, ...