If you're accessing GoCanvas through Single Sign On (SSO), you have a slightly different log in process and support pathway.
Logging In
- Navigate to the Log In Page from the gocanvas.com website.
- On the log in screen, select the link that says Single Sign On (SSO).
- The next page is where you can enter the email address provided by your company or administrator.
- Follow the instructions for logging in.
Forgotten Passwords
When a user is configured to authenticate to an Identity Provider, GoCanvas is unable to use the typical forgotten password process. Instead, when a user visits the Forgot Password form and enters their email address, GoCanvas detects that they are an SSO user and prompts them to seek help from their company IT department or help desk.
Did we answer your question?
Please let us know by voting below. All we ask is if you downvote, please let us know how the content can be improved in the comments!
Comments
0 commentsPlease sign in to leave a comment.