Device ID is a unique ID that GoCanvas assigns to each device that syncs to the GoCanvas servers and helps distinguish user devices for submissions.

Device ID

Navigate to the Users page, following the instructions based on your Account View. 

Core View

Without Departments With Departments

Expand the Account dropdown in the left navigation and select Users.

At the top of the left navigation, expand the menu under the username indicating the current Department and switch to the All Department. Then expand the Account dropdown in the left navigation and select Users to see all users across Departments. 

Please note that the Department menu above Profile in the left navigation also has navigation to a Users page that is dedicated to the users of the current Department.

Project View

Click Team in the left navigation.

From the Users page, click the hyperlinked named of a user to open their Profile. Under Profile Information, you will see their Device ID.

If you want to confirm what device a submission was completed on then you can export the Device ID along with your submission data. Go to the Submissions page and click the Export icon in line with the form you wish to export data from.

From the export screen you can check the box to include the Device IDs.