This article provides details about the Form Setting Assignments and the actions that can be individually activated per form: Reassign, Unassign, and Claim.
Assignments are flexible handoffs that can be used at any point during the process of completing a submission.
Assignments
The Assignments feature allows users to start a submission, then assign it directly to another user to complete. Users can also make a submission-in-progress available for other users on their account to review or add information.
- Reassign
The ability for a user to assign one of their submissions to someone else to finish it.
- Unassign
The ability for a user to remove themselves as the assigned user for a submission and put it into an unassigned queue so it can be assigned to, or claimed by, someone else.
- Claim
The ability for a user to see a list of "available, i.e. unassigned, submissions and assign it to themselves.
Assignment Settings
Each of these actions are available on a form-by-form basis using the Assignment Settings from the Form Settings page.
- Navigate to your Forms page.
- Click the name of your form.
-
Under Settings, find Assignment Settings and click the Settings button.
- Check the boxes next to the actions needed for this form as well as optional notifications.
-
In the lower right corner, click Save.
The Assignment statuses for submissions are displayed in Work Hub where admins can reassign, unassign, and delete submissions.
Please Note
Please note that Assignments is not compatible with Workflow.
Assignments is compatible with the following features:
- Table of Contents,
- Departments,
- Dispatch,
- Save to Cloud, which is required for Assignments to work.
Note
Please note that Assignments is not supported in the Windows Desktop Client.
Did we answer your question?
We'd really appreciate your feedback! Please leave your suggestions for improvement in the comments or let us know what you're looking for so we can assist you better. We want to help, but we need to understand your needs!
Comments
0 commentsPlease sign in to leave a comment.