Temporarily or Permanently Remove a Form from your Account

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This article clarifies the difference between Archive and Permanently Delete, under what specific circumstances each option is available, and how to complete these actions.

If your account has started to look cluttered with forms that are no longer in use, GoCanvas provides both temporary and permanent options to remove those forms from your account.


Remove a Form

If you need to clean up your Forms page by removing old or unused forms, you have two options:

  • Archive: This is the action of temporarily removing the form from your mobile users and removing from the list of published forms.
  • Permanently Delete: This is the action of permanently deleting a form in the New Status. This is a non-reversible action and only applies to a form that has never been published.

Please Note

Only Company Admin and Company Designers have permission to Permanently Delete or Archive forms from an account.

From the Form Settings Page

  1. From the left navigation, click Forms.
  2. Click the hyperlink of the form name or the gear associated with the form to open Form Settings.
  3. Scroll down to the Actions section. 
  4. Based on the Status of the form, you will have the option to Archive or Permanently Delete Form.
New Status Published Status

Form Settings_New Status_Actions_Permanently Delete Form.png

*Click the image to expand.

Note

Permanently Delete Form is an option under Actions for Pending Status forms but it will only revert the form back to the previous version.

Form Settings_Pending Status_Actions_Permanently Delete Form_Pop-up.png

From the Forms Page

Depending on the Status of the form, either Archive or Permanently Delete will be an option in the ellipses menu, or the very last icon associated with a form, to the right of the Settings gear.

New Status Published Status
Forms_Page_Ellipses_Permanently_Delete.png

And since Archiving is not permanent, you may find yourself needing to reinstate it. For more information, visit the Help Center article, "How to Reinstate an Archived Form."

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