This article clarifies the difference between Archive and Permanently Delete, under what specific circumstances each option is available, and how to complete these actions.
If your account has started to look cluttered with forms that are no longer in use, GoCanvas provides both temporary and permanent options to remove those forms from your account.
Remove a Form
If you need to clean up your Forms page by removing old or unused forms, you have two options:
- Archive: This is the action of temporarily removing the form from your mobile users and removing from the list of published forms.
- Permanently Delete: This is the action of permanently deleting a form in the New Status. This is a non-reversible action and only applies to a form that has never been published.
Please Note
Only Company Admin and Company Designers have permission to Permanently Delete or Archive forms from an account.
From the Form Settings Page
- From the left navigation, click Forms.
- Click the hyperlink of the form name or the gear associated with the form to open Form Settings.
- Scroll down to the Actions section.
- Based on the Status of the form, you will have the option to Archive or Permanently Delete Form.
Note
Permanently Delete Form is an option under Actions for Pending Status forms but it will only revert the form back to the previous version.
From the Forms Page
Depending on the Status of the form, either Archive or Permanently Delete will be an option in the ellipses menu, or the very last icon associated with a form, to the right of the Settings gear.
And since Archiving is not permanent, you may find yourself needing to reinstate it. For more information, visit the Help Center article, "How to Reinstate an Archived Form."
Did we answer your question?
We'd really appreciate your feedback! Please leave your suggestions for improvement in the comments or let us know what you're looking for so we can assist you better. We want to help, but we need to understand your needs!
Comments
0 commentsPlease sign in to leave a comment.