Lauren Sunday
Articles
-
User Roles when Departments are Enabled
Department functionality allows you to separate GoCanvas forms, submission data, and users inside a single GoCanvas account.User RolesOnce you have your Departments set up, you can add new users fo...
-
How to Schedule an Export of Submission Data
The article provides information about the Schedule Options associated with exporting data from the Submissions page.Admins can schedule an export of submission data to any user in the account or d...
-
Troubleshooting a "Save Unsuccessful" Error Message
This article provides two methods for how to resolve a "Save Unsuccessful" error message.Troubleshooting a "Save Unsuccessful" error ensures their work can be saved and submitted without interrupti...
-
Troubleshooting Business Insights
Please be Advised GoCanvas discontinued support for Business Insights on December 31st, 2023. GoCanvas Analytics is the perfect alternative to Business Insights. With expert support and custom da...
-
Why would a form be missing from a user's mobile application?
The typical reason a user wouldn’t see a form in their application or in their account would be because that form hasn’t been assigned to them. There are a couple of ways to remedy this if you’re a...
-
Why are my Submission Emails Bouncing?
If your users have been completing submissions but the recipient(s) are not receiving the email from GoCanvas, the solution may be to Whitelist the GoCanvas email server IP.Submission Emails Bounci...
-
What to do if the GoCanvas Windows Desktop Client Crashes
If you've downloaded the desktop client and it consistently crashes, it could be because some of the settings on your computer.Troubleshooting Steps Right click on the Desktop icon for GoCanvas and...
-
What is Zapier?
GoCanvas Integrations GoCanvas now offers our own integration solution that brings all your integrations together in one place within your GoCanvas account. To learn more, visit our Help Center ar...
-
Does GoCanvas have an open API?
This article provides introductory information on the GoCanvas API v3 as well as links to further documentation.Need to export data from GoCanvas? Want to automatically import information into your...
-
Upload Multiple Photos from GoCanvas Using Zapier
GoCanvas Integrations GoCanvas now offers our own integration solution that brings all your integrations together in one place within your GoCanvas account. To learn more, visit our Help Center ar...