Link Same Email to Multiple GoCanvas Accounts, Seperate Username



  • Howdy Joseph,

    Thank you for taking the time to share this feedback! I see you also posted this in the 'Account & Users' category in the Community. In an effort to consolidate comments and upvotes, I am going to remove the duplicate post to direct other users who may be interested in this functionality to reply here.

    If your users are no longer going to access their previous accounts for inspections, there is a potential workaround that involves changing the login email on the old account. This will free up their email for use on your GoCanvas account. Click here for more details on this workaround.

    I will also shared this feedback with our Product team for their consideration. If there are other users who would be interested in this functionality, I'm sure our Product managers would love to hear other use case examples and detailed comments!

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    Joseph Nelson

    We have people using both accounts because one account is owned by one of our customers that they fill out forms on, then they also used the account owned by our company to fill out forms for us.

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  • Understood! Thank you for the follow-up and clarification. I have provided the additional feedback to our Product team.

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