GoCanvas Dispatches being sent to Google Calendar Automatically

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  • Hi Tara,

    Is this the post you're looking for?:

    https://help.gocanvas.com/hc/en-us/community/posts/360016431353-Go-Canvas-Dispatch-Calendar-show-on-Google-Calendar

    Check out Sara's comment and let us know if that helps!

    Thanks,
    Siobhan

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    Tara Funneman

    No, I did find that one but there was one more recent where someone had posted that they could help me and they would get back to me shortly.  Thanks!

     

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  • Hi Tara!

    I think this is the previous post: https://help.gocanvas.com/hc/en-us/community/posts/360024718034-View-Dispatch-Calendar-from-App

    We do have the option to send a calendar invite with the Dispatch, but it does require the user to open an email and add it to their calendar. Is the goal here to not require users to have to open a calendar invite? 

    It's a little tricky because of the custom integration you've got; Softbase doesn't appear to have a connection to Zapier so that's not going to be a direct option. You might be able to download the Dispatches once they get into GoCanvas and then upload them to a calendar in Google that everyone has access to, but that doesn't quite get you to folks being able to see their individual schedules. 

    The other option would be to adjust/add to the integration to point it both to GoCanvas AND GoogleSheets. Definitely something to talk to TJ about if it's mission critical. 

    Finally, we did recently release the ability to view a week's worth of Dispatches in the app, but it displays as a list. I'd be happy to turn it on for you to see if that makes a difference. 

    Hope something in there helps!

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    Tara Funneman

    Sara, I would be interested in trying the ability to view a weeks worth of dispatches in the app to see if that might be beneficial to our techs. When TJ gets back from vacay I will talk more to him about the google calendar and any options he can think of.  

    Thanks for your assistance!

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  • I'll go ahead and turn that on for you to try. Just let TJ or Support know if you'd like it turned off if it's not helping. 

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    Tara Funneman

    Sara, I have looked at the Scheduling Dispatches in the past and it seems like I should be able to do the same for Scheduling dispatches in the future on google calendar.  I am sorry, I am probably just making it more difficult than it needs to be. 

    I would be interested in looking at the dispatches sending invites too, if we need to do that to make them show on the calendars I can see if it will work with our techs.  It would be great if there were a way to just import the GoCanvas dispatch calendar to Google Calendar so when the GoCanvas calendar updates it automatically updates google calendar too.  

     

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  • I'm not sure if I knew this or not, but in Zapier you can't determine whether to send a calendar invite for Dispatches; you can do that both using bulk Dispatch and the web interface. This might be something to explore with your Softbase integration. 

    I agree that being able to add it as its own calendar (using an ical link or similar) would be awesome, something like this: https://help.sportlyzer.com/hc/en-us/articles/207593579-Add-iCal-to-Google-Calendar#url.

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