Option to remove or at least customize the GoCanvas footer on the PDF Designer output




  • Official comment
    Sara Kaplow, Community Manager

    Hi all,

    An update here. As of fairly recently, users who are on Business Plans and above can have the branding removed. This actually happens automatically for new users, but for those who are not new (so... everyone on this thread so far :) ), you can submit a ticket with the Support Team and they'll make it happen. 

    As a head's up, with the PDF Designer, you will have to go into the Designer, make a change (I usually add an empty section to the bottom) and save to get it to click. 

    You'll still have the submission ID, but everything else disappears. 

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    Danielle Thompson

    This would be great to have.

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    Anthony Desideri

    Agreed. I just had my account remove that from the PDF's but would also like that for when a submission is emailed on the bottom of the email i would like to remove the advertisement that says "Tired of Paper Forms? Go mobile with www.gocanvas.com

    Also asked about changing or removing the submission ID that populates on the footer of emails and pdfs, hope they can work on this. 

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    Agreed that the static GoCanvas footer should be removed.  It is not appropriate for vendors to force its corporate advertisement on its paying customers.   

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    Paul Clark

    I would also like to customise the footer to include detail that is critical to my  clients.

     The gocanvas advertising tends to spoil the look and feel of the final document

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    Melanie Rautenbach

    Any progress on this to date?

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    Sean Jacques Engelbrecht

    I agree with both Paul Barone and Paul Clark. When signing on to use Gocanvas those companies try to lever an advantage when it comes to providing service and the way that the service is executed. On a subject matter basis there may be very little to play with as this is usually where competition gets tough, but if I add something, especially on my bill without raising my service fees, that may provide the leverage for clients to get more benefits or enhanced benefits (which Gocanvas certainly does provide) and I grow my client base or even draw some competitors clients because of this enhancement, I can get the edge for a while and it may also provide internal benefits to all in my company.

    I have then created a stretch for certain competitors to catch up on and with the next round they may have the leverage introducing something beneficial.... Yes being innovative on a regular basis with your business may provide a healthy playing field and in this case as mentioned, Gocanvas does that.

    This is where the branding comes in, I need to show "my product" allowing the enhancement for the time being and benefiting from it and when certain competitors then do catch up, hopefully they will be as smart as I and also Join Gocanvas  : - )


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    Katrina Selverian

    I too need a way for the "Submitted by" name and date to be removed from our forms ASAP.

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    Nichole Phillips

    Any word on this recently?

    We do not want the GoCanvas brand at the bottom of all of our reports. 

  • Hi Nichole, 

    This is available for certain GoCanvas plans (specifically Business and above). If you're on one of those plans and still seeing the GoCanvas branding at the bottom of your PDF, please submit a ticket with the Support Team.


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