Granular Sync / Single Submission Sync Option

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4 comments

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    Ellen Weintraub

    Hi Nathan - Have your users looked into our auto-upload option? Would this help?

    https://help.gocanvas.com/hc/en-us/articles/115011564907-Can-I-automatically-upload-my-Submissions-when-I-have-coverage-

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    Nathan Holmes

    Hi Ellen.

    The users that have this issue are mostly back office users with the Windows app.  If the setting was available in the Windows app it might help some of them.  For others, they like to control when the items are submitted because they may have other related work flows outside of GoCanvas that they are waiting to complete, etc.

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    Ellen Weintraub

    Got it.  We are looking at implementing our quick sync functionality on Windows sometime in the next few months.  This would work the same as our Android and iOS clients where we upload submissions only (no other checks during sync) when Restart App After Submission Completion is enabled.

    It doesn't sounds like this would 100% solve your use case, but may help.

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    Nathan Holmes

    The Restart App After Completion does help a little, but all of our submissions for the apps related to this request start with dispatches.  If we turn on that option, the user gets a blank submission with no ability to add any needed data, etc because they are missing some key fields that come from dispatches.  It would be nice to add a "move to next dispatch" option and a "return to dispatch list" option to go along with the "restart app after completion" option.  I'll make a different request for those.

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