Workflow Hand-off different department

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I have an app that is housed in Dept A and shared with Dept B.  I would like a user in Dept B to start the submission and hand-off to someone else in Dept B and then I have one more hand-off.  When I go to the workflow, I can only choose to hand-off to someone in Dept A.  Is it possible to accomplish this?

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    The content of this comment has been removed for inaccuracy. You can, in fact, handoff between different departments, as long as the user is assigned to that app. 

    - Sara Kaplow, Community Manager

    (Edited )
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  • That makes sense.  

    I thought it may be a department issue.

    Thank you!

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  • Hey Ashley, following up here (there's a chance I was wrong) - is the user you're trying to assign the workflow to assigned to the app? That may trump the department situation. 

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  • They are assigned to the app, however it is through a group.  I went in to the user and looked at the assigned apps and it was not individually selected (I assume because it is assigned through the group.) so i selected the app individually and I am not able to assign them to the workflow.

    Thank you!!  

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  • Glad to hear it! I'm going to edit the comment with the incorrect info so as not to cause confusion. 

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