Changing a former employee's settings

Answered

Comments

1 comment

  • Official comment
    Avatar
    Kevin

    Hey Toby,

    You can update a user's password if you are the account admin. To do so:

    1. Log into the GoCanvas Website
    2. Go to Account>Users
    3. Click on the name of the user to open their profile
    4. Ensure the proper username/first/last name have been entered. If not, edit these by using the "edit" feature on profile
    5. To update the password, at the top of the page, there will be a blue and white button that says "Change Password" - if you click this, you can enter a new password for the user, and then provide it to them.

    If you would prefer to have your user update their password themselves, you can have them use this link: www.gocanvas.com/forgot_password

    Comment actions Permalink

Please sign in to leave a comment.