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Consider adding an email along with the push notification that occurs when a workflow is rejected. I'm finding that people are missing the rejections because of not hearing the push notification (these need to come with emails). I also think that the workflow should have it own email notifications or even follow the email settings that have been setup for the form already....
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2024 Update:
The Community is getting cleaned up! If you are stumbling across this post after September of 2024, this is the most recent solution or answer to the request in this post.
To learn more, visit the Help Center article, "What are Workflow Advanced Notifications?"
push notification and email should always go back to the original person who submitted the form. Communications are getting lost and ignored.
Hi David,
I know you aren't going to love this answer, but now that Workflow works with Zapier, there are a LOT of possibilities as far as communications and general visibility go. You could create dashboards that include workflow statuses, send emails with rejection notes, and more.
So happy to share that we have some new workflow advanced notifications available (still in beta test stage, but you can reach out to the support team if you'd like us to activate it). Learn more about it: https://help.gocanvas.com/hc/en-us/articles/360006423253.