Offline SSO Should Use the Client Timeout Window Under Account Settings

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2 comments

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    Chris Crowley

    Any word on getting SSO working correctly? We would love to switch our whole company over to SSO, but we can't currently until this problem is fixed. We have employees that go to remote locations without network connectivity and they need GoCanvas to work in order to do their job.

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    GoCanvas Community Manager

    Hi Chris,

    Unfortunately, I don't believe this is a problem that we can fix because of the nature of SSO. Because it requires an active internet connection to ping tokens back and forth to keep the user logged in, it's not compatible with a fully offline solution. The Help Center Article that is dedicated to SSO explains it a little better than I am able to. My apologies that I don't have a better answer for you!

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