Knowledge Base – GoCanvas Help Center

Advanced App Builder

What is the App Builder?
How do I edit or build a GoCanvas App?
How do you rename a GoCanvas App?
How to create a Screen in the App Builder
What are the screen settings in the App Builder?
How to add a field to your App

See all 44 articles

Managing Apps

What are Email Options?
How to create a copy of your App
How to un-retire an App
How do I set unique numbering on Submissions?
What does status mean on my Apps page?
How to test an App before publishing to all users

See all 20 articles

Reference Data

Can I auto-populate or auto-fill a GoCanvas form?
How to add Reference Data
How to update Reference Data
How to add dependent Reference Data (one-file method)
How can I tell if my App uses Reference Data?
How to group Reference Data so users only download the data they need

See all 9 articles

PDF Designer

Can the GoCanvas PDF match or look like my current paper form?
What is the PDF Designer?
How to customize and edit a PDF using the PDF Designer
How to customize the GoCanvas-generated PDF
How to switch between the Standard and Designer PDFs
Can I add my logo and other images to the PDF?

See all 25 articles

Using Apps

How to use GoCanvas on a mobile device
What does it mean to "sync" my device?
Does GoCanvas work if I don't have wireless coverage (offline)?
How to complete a Submission
What are the settings in my GoCanvas app?
How to fill out Apps built with the Mobile Builder

See all 29 articles

Submissions

What is a Submission?
Can I search my submitted data?
How do I download data that I submitted?
Can submitted data be downloaded as a PDF?
How to edit a Submission
How to delete a Submission from the website

See all 18 articles

Dispatch

How to use Dispatch
How to use the Dispatch and Workflow page
How to schedule Dispatches
How to bulk upload Dispatches
How to use the Dispatch Calendar
How to create a Dispatch using the Dispatch Calendar

See all 9 articles

Integrations

Can GoCanvas be integrated with backend systems?
What are Integration Options?
How to integrate with Box, Dropbox, Google Drive, Evernote, Salesforce, and Zapier
What is Zapier?
How to Use GoCanvas with Zapier
How to integrate with Salesforce

See all 12 articles

Mobile Builder

What is the Mobile Builder?
What are the differences between the Mobile Builder and the Advanced Builder?

Workflow

What is Workflow?
How to use Workflow
How to configure Workflow
Can I see where a Workflow is after I hand it off?
Can I change how users are notified about Workflow handoffs?
What are Workflow advanced notifications?

See all 7 articles

Business Insights

What is Business Insights?
How to use Business Insights

Account

Frequently asked billing questions
Understanding your GoCanvas statement or invoice
How to update your billing information
How to add users
How to add a user to a team license
How to disable a user

See all 26 articles

Reports

How to use GoCanvas online reports
What is the Active User Report?
What is the Inactive User Report?
What is the Mobile Client Version Report?
What is the Reference Data Report?
What is the Users, Groups, and Apps Report?

General

What is GoCanvas?
GoCanvas glossary of terms
Getting started: GoCanvas 101
Get started with GoCanvas in 4 quick steps
What is included in the GoCanvas free trial?
I was just added to a GoCanvas account. How do I get set up?

See all 20 articles

Troubleshooting

Why aren't users seeing certain Apps on their mobile devices?
Why can’t I change the username on my device?
What should I do if I cannot find my activation email?
What to do if GoCanvas crashes on your Windows device
How to submit error logs on mobile devices