This article provides definitions to important terms, answers to questions about Dashboards and Widgets, as well as answers to a couple common troubleshooting issues.
GoCanvas Analytics provides a seamless solution to report on submission data, visualize what’s happening in real-time, and distribute your findings throughout your organization.
GoCanvas Analytics is a paid feature that requires setup by a GoCanvas expert. Please contact your Account Representative or submit a request to Sales if you would like to add it to your account.
Analytics FAQs
General terms
What is a Dashboard?
Lets you see all your operational GoCanvas data in one place.
What is a Widget?
A dynamic visualization of data. You pick the type of data to appear in a Widget and you pick the type of visualization (graph or chart type).
What is a Filter?
A tool that let you narrow down raw data to display only the specific information you want to see on your Cards and Dashboards.
What is a Field?
Correlates to fields within GoCanvas forms.
What is drilling down?
An informal term for viewing details associated with a selected value in a Widget.
What is a Pulse Alert?
Pulse is a centralized workspace for monitoring key KPIs across multiple Dashboards. You can use it to manage data and create alerts for quantitative metrics. Pulse Alerts notify you when a metric reaches a specified threshold or when Pulse detects an anomaly.
What is a Threshold?
Numerical limits you set that will trigger a Pulse Alert when they're reached.
Dashboard views and data
What data from submissions is available to me in Analytics?
After setting up Analytics, all* of your submission data from that point forward will be available to create Widgets and Dashboards.
*Ask your Account Representative how multimedia field types are handled in Analytics.
How does my data get from GoCanvas to Analytics?
Uploaded data from new submissions will sync with Analytics within 30 minutes.
Can I include data from outside of GoCanvas in Analytics?
There are some users who only need to see certain datasets in their Dashboards. Is this possible?
Can I send people reports with my own white-label branding?
Can I have the Dashboard automatically email updates on a periodic basis?
How often is my submission data synced to Analytics?
Troubleshooting
Why are my Widgets not working?
Can you have data from more than one form in a Dashboard?
Yes, but there must be common data present in both forms in order to make the connection and configuring this will be extra work. Contact your Account Representative for more information.
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