Articles

Recent activity by Sara Kaplow, Community Manager Sort by recent activity Recent activity Votes
  • Troubleshooting Business Insights

    Business Insights is an Excel plug-in that allows GoCanvas users to connect Excel directly with their GoCanvas account. It gives users the ability to download Submissions and upload both Reference ...

  • Resources Designed to Help You Navigate COVID-19

    At GoCanvas, we know that there can be a lot to keep track of and consider as we work through the circumstances of the COVID-19 pandemic. We wanted to provide help to navigate some of the financial...

  • How do I build an App in the Mobile Builder?

    The GoCanvas Mobile Builder gives you the ability to build and use Apps entirely on an iOS or Android device. The Mobile Builder will guide you through converting your documents into customized App...

  • Step 8: Get Help

    As you make your way through building, designing, and launching your Apps, you're bound to run into questions or need some advice. And we're here to help — in a bunch of different ways.  Help Cente...

  • Is GoCanvas CCPA and GDPR compliant?

    Yes, we are. GoCanvas is committed to monitoring for updates and changes in the world of data privacy. We're continually improving our data security as we discover new ways to do so and have taken ...

  • What are the settings in my GoCanvas app?

    In the GoCanvas app there are settings that will apply to any App you fill out on that device. You can navigate to these settings on a mobile device by clicking on the More button in the upper righ...

  • What is the Unsecured Access setting?

    The Unsecured Access setting in the Advanced App Builder allows images collected through your App to be viewed by anyone, not just people who have GoCanvas accounts.  By default all image fields ar...

  • How to update your billing information

    It’s important to keep updated billing information on file in order to ensure a smooth experience for your users in the field. If your billing information is outdated or incorrect, you run the risk...

  • Can I see where a Workflow is after I hand it off?

    With the GoCanvas Workflow feature, you can pass Apps from one use to another as many times as you need. In Apps that have multiple Workflows, it can be tricky to know exactly where a Workflow stan...

  • Step 6: Manage

    Now that you've streamlined your paper processes, it's time to share! Get more people involved with collecting more data with GoCanvas.  Users & Roles Adding users is a little dependent on your pla...