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Latest activity by Joseph Monseur
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    Joseph Monseur commented,

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    HI Sara, Great question. There is a way to get around this. Reference data has a restriction of 1 MB as the file size. In order to get around this, you can utilize "user groups", which will ultimat...

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    Joseph Monseur commented,

    Official comment

    Hi JB,   Thanks for reaching out. There is not a way currently in our platform for multiple fields to be consolidated into one field at this time. That being said, we have a feature which works aut...

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    Joseph Monseur commented,

    Official comment

    HI Sean, Thanks for reaching out. This is actually a common question we hear from our subscribers. So, to preface my response, I want to first say that the PDF Designer is not a "precision" tool. T...

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    Joseph Monseur commented,

    Official comment

    Hi there, At this time, if you have a Paypal transaction, the PDF will be able to display it, but it only displays it as a link to that transaction. You must click on the link to be redirected to P...

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    Joseph Monseur commented,

    Official comment

    HI Sara,   Yes, there is a way to upload reference data once, but when the user goes into the app, they will only see the data for that day. It involves the use of dependent reference data as well ...

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    Joseph Monseur commented,

    Hi Jim,   You can certainly create a condition on a conditional field. There is an option for "if value is greater than" or "if value is less than" as well as If greater than or equal or if less th...

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    Joseph Monseur commented,

    Official comment

    HI Sara,   Sure thing. So, the company that you are seeing in the automated emails is actually the billing contact we have on file. If you would like to change what shows up on the emails, you can ...

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    Joseph Monseur commented,

    Official comment

    HI Sara,   Great question! All number, calculation, and summary fields have the ability to set the number of decimal places that a value will be rounded to. Therefore, if, like in this situation, y...

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    Joseph Monseur created an article,

    How do you rename a GoCanvas App?

    Renaming an App is easy in GoCanvas: On your Apps page, click the Edit App icon for the App you want to rename. Once the App Builder has loaded, go to the top left corner and click on the App name...

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    Joseph Monseur created an article,

    What happens if a Submission fails to upload during sync on a mobile device?

    When you finish entering data, you need to submit it. Once you click “submit,” GoCanvas will attempt to upload that Submission by syncing. While GoCanvas works offline, you do need to have an inter...