Kevin
Comments
-
Official comment
Hello! The reason your mirror field may not be working properly is likely because it is occurring before your original field- in order for it to reflect a value, it has to happen after the value ha...
-
Official comment
If you'd like to make a copy of your app, you can do so by clicking the name of the app in the apps list, and then clicking "copy app" in the Actions section. Once you've done so, you can make cha...
-
Official comment
If you get a "Save unsuccessful" message, it may be that your web browser needs to reset its connection to our server, you can do so by opening a new tab in the same window, going to www.gocanvas....
-
Official comment
The reason you're seeing that is because 10 minutes is 0.166~ of an hour, and the time is always in hours; if you leave it blank it defaults to 2 hours
-
Official comment
If you're not seeing content in your loops appear in your PDFs, take a look in the Designer PDF for those loops and check to ensure that there is a value present that populates the data. If you do...
-
Official comment
Great question. You can integrate the Submission number into the file name from within the "Submission Numbering" settings screen under the "Options" menu for any given app. Please be advised that ...
-
Official comment
We suggest using short text fields with a default value (which would be the necessary code) and setting them as read only- the issue with static text is that they will appear in the submission ID ...
-
Official comment
Hey Matt, When a user starts a submission or you create a dispatch, that submission effectively "lives" in the version it was created. If you've made changes to the app and created a new version, ...
-
Official comment
Hello Ashley, Great question- it does! When you are editing the PDF designer for an app, it only pertains to that version of the app that you are editing. If you have a pending version, that PD...
-
Official comment
If you retire an app, it won't remove the submissions from the website. Only destroying an app will remove the submissions from visibility. Retiring an app will only remove it from users views. If ...