Dispatch Freezes and have to restart


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    Hazel Kral

    Hey Peter,

    I'm reaching out on behalf of our Customer Success Team. I'm so sorry to hear you're having this experience. It looks like you currently have a ticket open and our support team is on it to help troubleshoot. 
    I've personally reached out to our support team to ensure you are getting the service you need. There may be delays with the timezone and support hours heading into the weekend, so we very much appreciate your patience as we help to troubleshoot this for you. 
    Please know we appreciate your business and voicing your situation so that we may best support you.


    Hazel Kral
    Customer Engagement Manager
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