Please setup a way to disallow users from creating trial accounts on the company's email domain, or an easy way for admins to delete the trial account when creating a new account.
Users think they can just go create an account on their own, but it doesn't work because it's not linked to the company!
Then I have to submit a ticket to get the trial account deleted before I can create an account for the user.
This would save time for us and you! Thanks!