In certain situations, it would be helpful to accommodate multi-line entries in a dropdown field.
For example, we have a form where users perform site inspections. The user determines what is being inspected from a list of items that are specifically assigned to them. Since item number alone is often not enough information for users, project name and item type are also supplied. Currently, this information is all concatenated into one line with underscores as separators. All the information is present, but not always easy to read. It would be more readable and user friendly if we could display each piece of information on its own line.
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Hi Jaylin Frederick,
Thank you for posting to the Community! I believe this is a great opportunity to use Reference Data and potentially a Table. If the inspection items are for the same project, then the information about the project could be included on a previous screen. If you are feeling brave, the project could also inform the list of inspection items that are visible in that dropdown. That technique is called Dependent Reference Data but is not necessary to make the solution work, it just improve the user's experience.
I would set up a Table where the inspection item is the first dropdown. Then in subsequent Short Text fields, the correlating information could automatically populate, powered by Reference Data. Reference Data is available in all Builders but Tables are not available in the Basic Form Builder so I recommend using the Advanced Form Builder so allow for the maximum flexibility. Below are links to articles and sections in the Help Center on these concepts:
Please feel free to reach out with any questions or clarifications and I'll be happy to help!