Each member of my team receives +20 assignments a day. Therefore, I use the bulk upload feature, which is great!
However, I currently have to upload these assignments the day prior vs being able to schedule them out for the week due to the UTC time format.
If I upload the UTC time format at 12:00:00am it uploads at 5:00:00 AZ time, which is great. However, the issue is when a team member finishes all their daily assignments early. I need a way to quickly shift a handful of Tuesday's assignments to Monday.
The Dispatch Calendar allows me to drag and drop an assignment, which is convenient, if I need that assignment later in the day. However, the UTC format can often interfere with allowing an assignment to be readily available for my end user. For example, 9:30MST is not the same as 9:30AZ. And the system will not allow me to schedule it above the "red line" noted in the calendar.
So, it would be helpful to have a feature that will allow me to select several assignments and schedule for IMMEDIATE DISPATCH vs using the time the assignment was originally scheduled for. This would help out tremendously. Similar to how we can bulk "reassign" tasks, it would be nice to bulk reassign and dispatch immediately if needed.