We love the Dispatch feature, but one issue is preventing us from using it the way it was intended: Users cannot open and complete dispatches that are 'Upcoming'. They can only preview the Dispatch.
We have a lot of Field Techs that need to complete their Jobs in a different order, and a lot of the time that means completing Jobs that aren't scheduled until a future date. In it's current state, they simply cannot do that. We have been forced to not use a Scheduled On date at all, and simply put the visit date along with other text in the Dispatch Description. This is clunky and feels bad to use.
Please make this change so that Upcoming Dispatches can be completed ahead of time. Thank you!