Invalid email addresses do not receive bounceback message so could lead to missed submissions

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4 comments

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    Keith McQuait

    You could integrate GoCanvas with your existing email account using Zapier. Emails can be sent from your personal, company, group, or alias email address. Then you would get the undeliverable notifications directly from your email server.

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    Schmidt Painting

    Good luck I've been asking for this for 6 years!  I guess they are not smart enough to be able to do it.

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    Chip Phillips, Community Manager

    Good afternoon,

    Thank you for taking the time to share this feedback! I can definitely see how receiving email delivery failure notifications (outside of the Submissions page) would be helpful, especially for compliance and confirmation purposes.

    We do not have a timeline for this functionality, but I will share your feedback directly with our Product team.

    I would also advise upvoting this similar Feature Request:

    https://help.gocanvas.com/hc/en-us/community/posts/360017196794-Bounced-Email-Report

    I know our Product managers would love to hear comments (and upvotes) from other users as well, as this is a direct way to share use case examples and show demand for new features.

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    Chip Phillips, Community Manager

    Howdy All,

    We would love some additional details on how you would like the email delivery failure notifications to be shared. Would you want to see a notification within the GoCanvas Application, or some other form of notice?

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