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  • Official comment

    Howdy Daylin,

    Thank you for taking the time to share this feedback! As many are aware, recent feature releases have not included Windows client support. We wanted to take a moment to recognize frustrations this has caused and provide as much clarity as we can on a future direction.  

    Our long term goal is to sunset the Windows client and provide our customers with a web client that will work on Windows and Mac browsers. We believe this will provide a more universal solution for our customers and allow us to expand and improve features across all platforms. 

    With the impact of COVID-19, we don't have a timeline in mind for a new web client. That said, we do believe that adding new features to the Windows client will delay our ability to reach the best outcome for our customers.  

    As such, while we will continue to support and maintain the current Windows client, we do not plan to add new features to the Windows client in 2020.

    If anything changes, we will provide updates as comments on this post (and on other relevant Feature Request posts).

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