Business Insights doesn´t show on Excel

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    Chip Phillips, Community Manager

    Thank you for taking the time to share this feedback! I am going to convert this post into a Support ticket, so my colleagues on the Support team can provide you with troubleshooting to directly assist to resolve this matter.

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    DuWayne McDaniel

    I have this problem on a Windows PC but not on an Apple ipad or Android product. I believe that the Winows Download  is not up to date.

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    Nathan H

    I would try this first:

    - In Excel, click File >> Options >> Add-Ins >> Down at the bottom, use the drop-down menu by Manage and choose "COM Add-ins" >> Go

    -  Make sure that CanvasXL is checked

    If that doesn't work, try this:

    - Uninstall Business Insights, restart the computer, and then install it again.

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