Terrible Customer Service

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    Sara Kaplow, Community Manager

    Hi Gabriel,

    First, thanks for your honest, valuable, and productive feedback. I'm sorry you were let down by our team and I hope we can rectify that. We take customer service and technical support very seriously here and I've passed along your feedback to the team you received this response from. I've asked them to have someone reach back out, so please be on the lookout for an email or call from us. I'll follow up again after the long weekend, but please let me know if there's anything I can do to help in the meantime. 

    Thanks,

    Sara

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