When I try to add the 16th user to our account, I get an error message stating that I need to upgrade my plan.
What is the maximum number of users in the Professional and the Enterprise Plans?
Maximum Users in Professional Plan
Answered
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Howdy Michael,
For the Professional and Enterprise plans, the number of users is limited only by the number of available seats, which can be increased from your Account Homepage.
However, if you are on a Team License plan (Professional or otherwise), then you will need to speak directly with your account manager to add more seats.
I understand from my colleagues on our Support team that you input a Help ticket for this matter. They have alerted your account manager, who should be reaching out soon to assist with adding more seats to your Team License plan!
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